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EduHarberY Creative Learning Hub

Privacy Policy

How we protect and handle your personal information

Information We Collect

At EduHarberY, we collect information you provide directly when creating an account, enrolling in courses, or contacting our support team. This includes your name, email address, phone number, and educational background details.

We also automatically collect technical information when you visit our website, such as your IP address, browser type, device information, and how you interact with our platform. This helps us improve your learning experience and troubleshoot technical issues.

  • Personal identification information (name, email, phone number)
  • Educational background and learning preferences
  • Payment information for course purchases
  • Technical data including IP addresses and device information
  • Learning progress and course completion data

How We Use Your Information

Your information helps us provide personalized learning experiences and improve our photography education platform. We use this data to recommend courses, track your progress, and send relevant educational content.

We may also use your information to communicate important updates about your courses, new learning opportunities, and platform improvements. Our communication frequency is carefully managed to avoid overwhelming our learners.

We never sell your personal information to third parties or use it for purposes unrelated to your education journey.

Information Sharing and Disclosure

EduHarberY operates under strict data sharing principles. We only share your information with trusted service providers who help us deliver educational services, such as payment processors and email service providers.

In compliance with Indian data protection laws, we may disclose information when required by law enforcement or regulatory authorities. However, we always verify the legitimacy of such requests and notify affected users when legally permitted.

  • Service providers who assist with platform operations
  • Payment processors for secure transaction handling
  • Legal authorities when required by Indian law
  • Business partners only with your explicit consent

Data Security and Protection

We implement industry-standard security measures to protect your personal information. Our systems use encryption for data transmission and storage, with regular security audits and updates to maintain protection standards.

Access to your personal information is strictly limited to authorized personnel who need it for educational service delivery. We maintain detailed access logs and conduct regular security training for our team members.

While we take extensive precautions, no online system is completely secure. We encourage users to protect their account credentials and report any suspicious activity immediately to our support team.

Your Rights and Choices

Under Indian privacy regulations, you have specific rights regarding your personal information. You can request access to your data, ask for corrections, or request deletion of your account and associated information.

You can modify your communication preferences in your account settings or contact us directly. We provide easy-to-use tools for managing your privacy settings and controlling how we use your information.

  • Access your personal information and download your data
  • Correct inaccurate or outdated information
  • Request deletion of your account and personal data
  • Control marketing communications and preferences
  • Withdraw consent for specific data processing activities

Data Retention and Storage

We retain your personal information for as long as necessary to provide educational services and comply with legal requirements. Course progress data is typically kept for three years after course completion to support transcript requests and continuing education tracking.

Account information remains active as long as you maintain an account with us. Upon account deletion, we remove personal identifiers while retaining anonymized learning analytics to improve our educational programs.

Financial transaction records are maintained according to Indian accounting and tax regulations, typically for seven years from the transaction date.

International Data Transfers

EduHarberY primarily operates within India, but some of our technology service providers may process data in other countries. When international transfers occur, we ensure adequate protection through contractual safeguards and compliance with applicable data protection laws.

We carefully vet all international service providers to ensure they meet our privacy and security standards before any data sharing occurs.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or applicable laws. Significant changes will be communicated through email notifications and prominent notices on our platform.

We encourage you to review this policy regularly to stay informed about how we protect your information. The effective date at the bottom of this page indicates when the policy was last updated.

Privacy Questions and Contact

For privacy-related questions or to exercise your data rights, contact us at:

Email: [email protected]

Phone: +91 8447442662

Address: 54, Gariahat Rd, Dover Terrace, Ballygunge, Kolkata, West Bengal 700019, India

We respond to privacy inquiries within 48 hours and data access requests within 15 business days.

This Privacy Policy is effective as of January 15, 2025